Writing A Successful Business Plan[1]

 

I.    Introduction

The foundation of every profitable business is a carefully written business plan. The process of writing the plan and the final product:

1.   Helps you think through the business, ensures that you have considered all your options, and that you have identified and anticipated most of the potential difficulties you think your business will encounter;

2.   Convinces potential lenders and investors that you are in control of your business, that you can accomplish your goals, that their money will be safe with you, and that you can and will pay it back on schedule;

3.   Serves as an operating guide as you turn your ideas into a real operating business.

This guide provides a road map for writing a successful business plan. It identifies and describes subjects that should be included in your business planning process.  The final product should be tailored to fit your specific circumstances, your personality, and your business.

 

II. What is in a Successful Business Plan?

1.   Cover — Business name, address, and telephone number.

2.   Title Page — Repeat the business name, address, and telephone number, and add the names and addresses of the principal owners. Include the date that the plan is issued, and type “copy number:____” so you can number and control the copies.

3.   Executive Summary — A one- or two-page statement of the business plan objectives.  Address the following questions and add additional information that will help you achieve your goals.  (It may be best to write the executive summary last.)

A.  What is the purpose of this plan? Will it be used as:

•     an operating guide?

•     a financing proposal?

B.   Who are the principals of the company and what proportion of the company does each of them own?

C.  Describe your company and its products: past, current, and future plans for development

D.  What market(s) do you serve: currently and in the future?

E.   What are your competitive advantages: why are able to serve these markets better than the competition can?

F.   What is your company’s profit potential:  current and in the future?

G.  Describe your management and personnel team:  strengths, capabilities, and experience

H.  Why will this business be successful?

For a financing proposal add:

I.    Who is requesting the money, and how much is needed?

J.    What will the money be needed for?

K.  How will the money be repaid — including a specific repayment schedule?

L.   What collateral will be offered to secure the loan?

M. Why does a loan or an investment in the company make sense?

•     leads to a successful business venture

•     impact on local economy

•     creates jobs

•     increases the tax base for local government

•     is an investment in the future of the community

4.   Table of Contents — One page showing the major topics and pages on which they begin.

5.   Description of the Business — Answer all of the following questions that are appropriate to your business:

      For new businesses or new enterprises being added to an existing business you already own/operate:

A.  What business are you in? Or what business are you diversifying into?

•     type of business: primarily merchandising, manufacturing, or service?

•     what is the nature of the product(s) or service(s)?

•     what will be special or unique about your business?

B.   What market do you intend to serve?  How big is the total market (sales, customers, geographical area), and what is your expected share of that market?

C.  How can you serve the market better than your competition does?

D.  Present status of business: start-up, expansion of a going concern, or take-over of an existing business?

E.   If you will be doing any contract work, what are the terms under which the work will be performed?

F.   Have you established contracts and prices, or other special conditions from your suppliers?

For an existing business that you are buying:

G.  What is the history of the business?

H.  Why does the owner wish to sell at this time?

I.    If the business is going down hill, why? How do you plan to turn it around and make it successful?

J.    How will your management make the business more profitable?

K.  What changes do you plan to make in the business?

L.   How is the purchase price formulated? Give a breakdown for the buildings, technology, machinery, inventories, and good will.

6. Business Location:

A.  What is your business address and why did you choose that location?

B.   Is a building involved in the business? Will it be rented (leased) or owned by the business?

C.  What are the terms and length of the lease contract?

D.  What renovations will be needed, how long will they take, and what will they cost?

E.   Describe the neighborhood or area in which the business will be located (e.g., stable, changing, improving, deteriorating)

F.   What other kinds of businesses are in the same area?

G.  How much can your business expand before you will be forced to move or add on the present building?

7.   Management:

A. What is the business and management experience of each of the business’ principal owners?

B.   What education have you and they had, including both formal and informal courses, which contributes to your managerial abilities?

C.  Are you physically suited for the job?

D.  How much direct operational and/or managerial experience do you have in this type of business?

E.   Describe the company’s organizational structure, including a brief description of what each manager does. (Include an organizational chart if possible.)

F.   List proposed salaries and wages of management and workers.

8.   Personnel: Write a paragraph or two about your personnel requirements.

A.  How many workers of various types do you anticipated needing?

B.   What skills must your employees have?

C.  Can you use part-time help to meet changing levels of sales and production during the year?

D.  Will you have to train people? If so, how long will this training take, where can it be given, and how much will it cost?

9.   The Market: Who needs your product or service, and how do you plan to reach them?

A.  Who exactly is your market? Describe the age, sex, occupations, lifestyles, incomes, and other characteristics of the people you hope will become your customers

B.   What is the present size (sales in litas) and the growth potential of the market?

C.  What percent of the market do you hope to win now and in the future?

D.  How will you attract and keep your customers in this market?

•     product quality

•     price

•     public relations, marketing, and advertising

•     personal selling

E.   What features or services will you offer that will justify your price?

F.   How will you handle credit sales?

•     extend your own credit?

•     try to work with a bank or other lending agency?

10. Competition: Briefly describe your competition and tell how their operations and products are similar to and different  from yours.  What is your unique selling proposition, and how will you use this advantage to capture and hold your share of the market?

11. Financial Data:

A. Statement presenting the sources and uses of funds in detail.

B.   Capital equipment needs list.

C.  Current balance sheet and operating statement (less than 90 days old).

D.  Break-even analysis.

E.   Profit and loss statement

•     detail by month for the first year

•     detail by quarter for the second year

•     notes providing explanations and assumptions (with justifications)

F.   Cash flow projections

•     detail by month for the first year

•     detail by quarter for the second year

•     notes providing explanations and assumptions (with justifications)

G.  Projected balance sheet by the end of the first year

•     notes providing explanations and assumptions (with justifications)

H.  For an existing business being purchased

•     profit and loss statements for past three years

•     balance sheets and for past three years

•     cash flow statements for past three years

12. Insurance: Describe your potential business risks and tell what insurance coverage you will purchase to protect the owners and the business.

13. Licenses and Permits:

A.  Is your business name registered with the government?

B.   Are there local zoning or other government regulations which will affect your business? If so, how will they affect the business, and how will you deal with these impacts?

C.  What licenses or permits will you be required to obtain before you can begin operating your business?

14. Supporting Documents:

A.  Personal resumes for all principals of the business

B.   Personal financial statements for all principals

C.  Letters of reference

D.  Letters of intent from prospective suppliers and customers

E.   Copies of all leases, contracts, or agreements, deeds or other legal documents

F.   Any other information that might help your cause or answer potential questions

 



[1]1996, Michael P. Claudon, F.C. Dirks Professor of International Politics and Economics